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Pet Information

Professional fees are to be paid at the time services are rendered. We do not carry open accounts and hope that these alternatives are convenient to you: Cash, Mastercard, VISA, American Express, Discover and Care Credit.

We can provide you with a written estimate of fees for any case where in-hospital treatment, emergency care, surgery or hospitalization occurs. A deposit prior to treatment may be required.

Financial Policy

Thank you for choosing Gaines + Shoal Animal Clinic. Our primary mission is to deliver the best and most comprehensive veterinary care available for your pet. An important part of the mission is making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options. Gaines + Shoal Animal Clinic requires payment in full at the end of your pet’s examination and/or at the time of discharge. Gaines + Shoal Animal Clinic does not offer any type of payment plan other than Care Credit ©

Payment Options

  • Cash, Debit, Visa ©, Master Card ©, American Express ©, or Discover ©
  • Care Credit ©-A Third Party Medical Credit Card
  • Allows you to begin treatment today and pay over time
  • Can be used repeatedly without having to reapply

For clients with Pet Insurance, we are happy to provide the necessary documentation to submit a claim to your insurance carrier.

For some treatment or hospitalization, a deposit may be required.

Additional Policy Information

Gaines + Shoal Animal Clinic charges for a returned check.

By signing below, you agree to the foregoing terms of payment.
Anyone sent in your place is authorized to approve treatment deemed necessary.

If you have any questions, please do not hesitate to ask. We are here to provide the best veterinary care available for your pet.